Free Mental Health Hotline in North Carolina

+1-888-672-0365

Call or Text toll-free,  non-crisis hotline

Monday - Friday 12 PM to 8 PM

How do I start?

Give us a toll free call or text at 888-672-0365 and talk to a navigator on our hotline. Our service is free! We are nonprofit, independent, and confidential. 

What help can I get?

We are here to listen. Based on your needs, we'll help you connect with information and resources to get you or your loved one the support you want. 

What's next?
​

We'll give you information and resources. In some cases it may take time to find the right support. Call us back if you need to!

Don't Give Up! There is Hope for Mental Health

Mental Health GPS Recognition

The New York Times recognizing the importance of Mental Health Hotlines and spotlights Mental Health GPS.
​The New England Journal of Medicine (NEJM) Catalyst spotlights Mental Health GPS in case study "Independent Care Navigators for the Mental Health Maze,"

Help us keep The Mental Health GPS free and running!

Why North Carolina?

INclude has chosen North Carolina (NC) as the base for its pilot due to regional needs, economic disparities, and partnerships. NC has a mix of adequate and excellent mental health services, concentrated in and around cities like Charlotte and Asheville and sparse elsewhere. It has many low-income households in rural areas, where residents are least likely to access mental health and local clinics are often understaffed and poorly equipped to provide it. Very often, higher-income households also do not know how to identify and access care.
​Efforts to reach Carolinians have fallen short. Less than 3,000 of them called the state's 211 mental health or addiction assistance services last year, according to nc.211counts.org.



With the Mental Health GPS you can speak with a live, trained Navigator ​and get started on creating your personalized roadmap.

8.5 Million

​families are providing care for an adult family member with mental health challenges.

45.57%

of these families do not have access to the care and advice they need.

25%

of all families in the U.S. have a member with significant mental health challenges.

Our Partners Worldwide

Croatia / Republic of Georgia / ​Kenya / South Africa / Myanmar
Disclaimer: ​The Mental Health GPS Navigators provide support, advice, advocate, recommend, facilitate and empower decision making. We do not treat mental health challenges or addiction. We are not licensed mental health professionals, but we may refer you to clinically-licensed providers or consultants if their area of expertise is aligned with your wellness needs and goals.  Any consultation we provide is for educational, informational and motivational purposes only and does not replace professional advice you may need for yourself or for your family member. 
If you are in immediate danger or crisis, please hang up and call 988.
The 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) is a United States-based suicide prevention network of over 160 crisis centers that provides 24/7 service via a toll-free hotline with the number 9-8-8. It is available to anyone in crisis. The lifeline supports people who call for themselves or someone they care about.
INclude – The Mental Health Initiative, Inc. ​is registered as a 501(c)(3) not-for-profit corporation in the U.S. state of Delaware. EIN# 83-2285585. 
The Organizations is Located in Asheville, NC
Our mailing address is: 1302 Patton Ave #6568, Asheville, NC 28806
Copyright Ⓒ 2023
INclude – The Mental Health Initiative, Inc